Last updated: September 4, 2026
Where we ship
We ship to all 50 US states, plus Washington DC. We do not currently ship to PO boxes, APO/FPO addresses, or outside the United States.
Processing time
Orders are processed within [1-2] business days of being placed. Orders placed on weekends or public holidays are processed on the next business day. You will receive a confirmation email as soon as your order is dispatched.
Delivery times
Once dispatched, delivery normally takes [3-7] business days depending on your location. Delivery estimates are not guaranteed: once a parcel is with the carrier, its progress is outside our control, and weather, holidays and carrier backlogs can add time.
Shipping cost
Shipping is free on every order within the United States. There are no handling fees and nothing is added after checkout — the price you see is the price you pay.
Tracking your order
As soon as your parcel leaves the warehouse we email you a tracking number. You can follow it any time on our Track your order page. Tracking information can take up to 48 hours to start updating after you receive the number.
Wrong or incomplete addresses
Please check your shipping address carefully. If a parcel is returned to us because the address was incorrect or incomplete, we will refund the item, and a new order will be needed.
Lost or delayed parcels
If your tracking has not moved for 7 business days, or the carrier has marked the parcel as delivered but you have not received it, email info.sahos2002@gmail.com. We will open a claim with the carrier and either replace your order or refund it.
Damaged in transit
If your parcel arrives visibly damaged, photograph it before opening if you can, and contact us within 7 days. See our Refund Policy for how we handle it.
Taxes and duties
Applicable US sales tax, where it applies, is calculated and shown at checkout. Because we ship domestically within the United States, there are no import duties for you to pay.
Contact
Shipping questions: info.sahos2002@gmail.com.